LOOP HOME CARE APP · ACCOUNT DELETION
Delete your account
and your data.
If you use the Loop Home Care app, on app.loophomecare.com or the Android app, you can ask us to delete your account and the personal data it holds.
1. How to ask
In the app, open the menu at the top right and tap Delete my account, then send the request on WhatsApp or by email. Or message us yourself on WhatsApp at +91 70909 80808, or email hello@loophomecare.com, from the mobile number or email you sign in with. We may call you to confirm it’s you.
2. What we delete
Your sign-in, your profile and contact details, the care records, photos, voice notes and documents linked to you, and the enquiries you sent. We finish within 30 days and tell you when it’s done.
3. What we keep
Records the law requires us to keep, such as bills, payments and pay, stay as figures under an ID, without your name. If care is still going on, we first agree when it ends. Backup copies clear automatically within 14 days.
4. Questions
See our Privacy Policy, or write to hello@loophomecare.com.